For the Incoming Mail Server Info, select the IMAP for account type.A message will appear saying 'Account must be manually configured'.Complete the full name, full email address and password fields.Select Add a Mail account and click Create.While the SmarterMail web interface does allow you to create folders in your inbox, realize that those folders may not appear in your email client.įollow these steps to set up Apple Mail to sync with SmarterMail via IMAP : This is a limitation of mail clients and NOT SmarterMail. IMPORTANT: It is recommended that you avoid putting sub-folders under your Inbox as IMAP synchronization with most email clients is unreliable. This means when you log in to the SmarterMail Web interface, actions you performed on email clients and mobile devices will automatically appear in the Web interface (and vice versa). Unlike POP, IMAP offers two-way communication between your SmarterMail mailbox and your email client(s). In addition, IMAP idle is an optional feature of the IMAP protocol that pushes all new messages to Outlook as they are received by the mail server. IMAP is a protocol that keeps all messages and folders on the server. View articles for SmarterMail 16.x and earlier. This article applies to recent versions of SmarterMail.